FAQ
How do I measure myself?
WAIST:
Without any clothes on (or with your top raised), wrap measuring tape around your midsection and check the numbers to find the correct measurement. There are two ways to find your waist:
- The fleshy part between your ribs and hips, that will be at navel-level or just above.
- Lean to the side with your hands on your hips. Your waist is that spot on your side that folds inwards.
HIPS:
With your feet together, grab some measuring tape and measure the widest part of your hips. Remember that your hip measurement should include your butt cheeks! If the tape isn’t covering the fleshier part of them, then you’re either too high or too low.
Shipment processing time:
FOR INTERNATIONAL CUSTOMERS:
WE ARE NOT RESPONSIBLE FOR ANY CUSTOM/DUTY TAX FEES CHARGED BY YOUR LOCAL GOVERNMENT. THESE FEES ARE NOT CHARGED BY US, THEY ARE CHARGED BY YOUR LOCAL POST OFFICE. PLEASE CHECK IN WITH YOUR LOCAL POST OFFICE TO VIEW THEIR FEE CHART. NO REFUNDS WILL BE PROVIDED FOR THESE FEES BECAUSE THEY ARE NOT APPLIED ON OUR BEHALF.
The shipping rate will be displayed during checkout, before you submit payment. Shipping can also take up to 6 weeks for international orders.
My package has been lost/stolen. What should I do?
Please make sure to submit the correct address. We are not responsible for packages that are lost/stolen. Once your package leaves our warehouse we are no longer responsible for them. Once we send the liability is between you and USPS; however, we will do our best to help you find your package since each order comes with a tracking number. In the case where the tracking says delivered but you haven't received your package, you can visit your local post office or contact USPS to file a claim.